Privacy Policy

Last updated: November 2024

Pushnova (“we”, “our”, “us”) provides tools to send automated browser push notifications and recover lost sales for Shopify stores. This Privacy Policy explains how we collect, use, and safeguard information when you install or interact with our app.

1. Information We Collect

a. Store Information: When you install Pushnova, Shopify provides us with store details like store name, email, domain, access scopes, billing status, and other information required for app functionality.

b. Customer Browser Tokens: When a visitor agrees to receive notifications, we generate a unique push token tied to their browser. This token does not identify the user personally.

c. Usage Data: We collect data about how you use the app—dashboard activity, notification performance, and campaign metrics.

2. How We Use Your Information

- Sending automated and manual push notifications - Generating analytics and reporting - Improving app performance and features - Providing customer support - Processing billing and subscription management

3. Data Sharing

We do not sell or rent your information. We may share data only with: - Trusted service providers (servers, push delivery systems) - Shopify, as required under their app ecosystem - Authorities if legally required

4. Data Retention

We keep store data as long as your app is active. Browser tokens are deleted when a user unsubscribes or after prolonged inactivity.

5. Security

We use industry-standard encryption and secure servers to protect all collected data. However, no method of electronic storage is 100% secure.

6. Your Rights

You may request data deletion, access, or corrections by contacting us at support@pushnova.app.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the app means you accept the updated policy.

8. Contact Information

For any questions about this Privacy Policy, contact us at: support@pushnova.app